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| Services

/ EQUIPMENT TECHNICAL ASSISTANCE  

In INNOVA MAQUINARIA we have a high qualified team of professionals in order to guarantee you an optimum quality service of technical assistance. This service provides our customers:

  • An efficient and quick response
  • Appropriate maintenance and control to assure an optimum operation of the equipment
  • Error elimination and process optimization

/ ENGINEERING / TURNKEY PROJECTS

Our engineer team studies and develops the best applications for our packaging systems. They analize the requests of our customers and provide personalized studies with the objective of offering an adaptable solution in the most accurate way to our customers’ production system.

INNOVA MAQUINARIA provides you an individualize service with a quick response from your request until the installation of your equipments. In addition, our technicians will be available after the installation and start up of your equipment in order to assure the proper operation of machinery.

/ AFTER SALES SERVICE / SPARE PART WAREHOUSE

The constant use of your equipment can suppose a wear and deterioration of them. Therefore, INNOVA MAQUINARIA has in our warehouse a complete stock of spare parts for our customers. In addition, our customers have, as quickly as possible, the spare parts needed in order to avoid unnecessary stops of their end-of-line

Our after-sale team will analyze the equipments parts with major wear and will recommend you a stock of spare parts.

/ INCIDENT DIAGNOSIS BY REMOTE CONTROL

Contact and open communication with our customers is, without a doubt, a fundamental pillar for our company. Therefore, we offer a remote control service that allows us to act in front of possible incidents in our equipment, and to offer a quick online response to our customers that minimize the wait time and intervention.

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